Last Updated: January 4, 2026
Welcome to HVAC Exam Master (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Application.
- Personal Information: Includes your email address and password (stored in an encrypted format).
- Payment Data: We use Stripe for payment processing. We do NOT store your credit card details on our servers. All payment data is handled securely by Stripe.
- Usage Data: We store your quiz progress, scores, and completion history to provide synchronization across devices.
2. How We Use Your Information
We use the information we collect or receive:
- To facilitate account creation and logon process.
- To sync your learning progress across multiple devices.
- To process your payments and manage your subscription tiers (EPA, NATE Core, Master Bundle).
- To send you administrative information, such as password reset emails.
3. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We only share data with the following third-party service providers for operational purposes:
- Stripe: For payment processing.
- Hostinger: For website hosting and email delivery (SMTP).
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. However, please also remember that no method of transmission over the internet, or method of electronic storage, is 100% secure.
5. Your Rights
You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to delete your account, please contact us at support@hvacexammaster.com.
6. Contact Us
If you have questions or comments about this policy, you may email us at support@hvacexammaster.com.